favezy
For customers Start free
Favezy for business

Become your customers' favourite place.

Favezy helps you remember people and what matters to them — so you can stay thoughtful as you grow. The rewards, reviews and win-backs take care of themselves.

Start free See the console

Know who to thank · who to welcome back · who needs you today — never miss what matters

Customer wallet
210 points
90 from a free hot-towel finish
Maya's journey
First visit
Birthday reward sent
Left a 5-star review
Brought a friend
Favourite customer
Repeat rate
63%
9 points above the local average
How it works

Be ready to remember every customer in about 3 minutes.

No hardware, no contract, no training day. Here's the whole thing.

Step 1

Set up in ~3 minutes

Pick your trade and we pre-load sensible points and rewards. Print your code — or add an NFC tap-sticker later.

Step 2

Customers join in one tap

They scan your code at the counter — no app to download, no forms. They're a member on the spot.

Step 3

Reward every visit

Your staff confirm each visit, points add up, and customers see exactly how close they are to their next reward.

Step 4

Favezy keeps them coming back

It spots who's drifting and nudges them, remembers birthdays, and shows you exactly who your regulars are.

Start free — set up now
More than loyalty

Loyalty gets them back once. Being remembered keeps them coming.

Most tools stop at points and a reward. Favezy keeps going — it remembers every customer, notices the ones slipping away, and quietly brings them back. The rewards get people in the door; the relationship is what keeps them.

  • A points currency you set the value of — you decide what it's worth
  • A living profile for every customer, built automatically
  • Win-backs and birthday rewards that send themselves
A typical loyalty app
Forgotten in a drawer, or one more app to download
You never learn who your regulars are
Lost customers just quietly disappear
Favezy
Lives in the wallet they already carry
Every visit builds a customer you can see
Slipping customers get pulled back automatically
One connected system

Every signal, one memory.

Every visit, review and reward feeds one living memory of each customer — so the whole thing works together instead of living in separate tools.

Points & rewards
Remember people
On autopilot
Reviews
Relationship Intelligence
Referrals
Wallet passes
Partnerships

No plugins, no integrations to wire up. It works the moment you sign up.

TodayFade & Co Barbers
Active members
423
Repeat rate
63%
18 new members
joined this week
46 rewards redeemed
+8 vs last week
Day-to-day

Built for every day — long after you start.

Plenty of tools help you set something up once, then leave you to it. Favezy is the opposite: it's the thing you open every morning to see who came in, who's due back, and what's worth your attention today.

Clarity

See your regulars clearly.

Open one customer and see their whole story — first visit, average gap, lifetime value, points balance, and a timeline of everything they've done. Not a spreadsheet row. A person you actually recognise.

  • Health states: regular, at-risk, VIP, new — updated automatically
  • A one-tap suggested action on every profile
MR
Maya Rodriguez
64 visits · every 6 days
VIP
TB
Tom Bennett
on day 28 of a 19-day gap
At risk
PS
Priya Shah
joined 3 weeks ago
New
Suggested action
Welcome Priya with a bonus on her next visit
The relationship

Watch a first-timer become a favourite.

Behind every regular is a story — a first cut, a birthday remembered, a friend brought along, a five-star review. Favezy keeps all of it on one timeline, so you can actually watch a customer relationship grow. That's the part that makes running a local business worth it.

Joined Favezy
March 2024
First skin fade
a day later
Reached Gold tier
January 2025
Birthday reward sent
March 2025
Referred a friend — both rewarded
3 weeks ago
Left a 5-star review
last week
Suggested this week
17 regulars haven't visited in 30 days.
Send a comeback reward
Your Friday lunchtime customers spend 22% more.
Run a Friday lunch promo
3 customers are one visit from VIP.
Reward them early
Relationship Intelligence

AI that helps every customer feel remembered.

Most dashboards hand you charts and wish you luck. Every Monday, Favezy reads your week and hands you the relationships worth protecting — who's drifting, who's becoming a regular, who deserves a thank-you — each with a one-tap action.

Technology spent decades remembering transactions. Favezy remembers people.

Win-back

Every shop loses customers — most never know who.

Regulars rarely leave all at once — they drift away one missed visit at a time. Favezy spots the moment someone falls behind their usual rhythm and quietly reaches out, before you lose them.

Win-back this month
customers automatically recovered
Recovered revenue
£540
Customers back
23
At risk
17 customers overdue — win-back sending
Made for your trade

Pre-configured for your kind of business.

Sensible points, rewards and automations out of the box — tuned to how your type of business actually works. Tap your trade to see Favezy in your own words.

A real currency

Points you control — a real currency your customers value.

You set the earn rate and the reward menu, so points are worth exactly what you decide. Add bonus rules for referrals or quiet mornings, and let regulars climb membership tiers that earn faster the more loyal they are.

  • Set your own earn rate and reward menu
  • Bronze to VIP tiers that reward your best customers
  • Points expire after a year, so your reward costs stay under control
5points per £1 · 5% back
Free beard trim
300 points · worth £3
£5 off your next cut
500 points · worth £5
BronzeSilverGold VIP
Google reviews
★★★★★4.9
JO
★★★★★
"Sharpest fade in Nottingham — and I actually get rewarded for coming back."
Review request sent
after James's 3rd visit — automatically
Reputation

Build 5-star trust — automatically.

Your happiest customers are your regulars — they're just easy to forget to ask. Favezy asks the right ones at the right moment, right after a good visit, and turns quiet loyalty into public reviews.

The maths

Stop paying to print loyalty you can't even see.

Paper cards cost you twice — the printing, plus the lost cards and copied stamps you never notice. Favezy is free to start, and shows you everything paper hides.

  • £0 to print — the card lives in your customer's phone
  • No more "I lost my card" reward claims
  • Staff-confirmed stamps — no copied or faked cards
  • You finally see who visits, how often, and who's slipping away
Your savings
25 cards / week
Paper cards, printed£130/yr
With Favezy£0 to print
You'd save about
£130 a year
plus the lost-card and fraud rewards you'll stop giving away

Conservative estimate at ~10p a card — many shops spend more once you count reprints and lost cards. Favezy is free to start, so the whole print bill becomes your saving.

Works with your till

Connect your till, and it all goes automatic.

Link the till you already use, and every visit, every pound, and what each customer actually buys flows straight into Favezy — no double entry, no new hardware. The more it sees, the smarter its Relationship Intelligence gets.

Live now
Epos Now Live
Square Live
Zettle Live
On the way
Clover Soon
Lightspeed Soon
Shopify POS Soon
SumUp Soon
Toast Soon

Automatic sync is a Pro feature. On any till, the free scan-or-tap flow works from day one — connecting your POS just takes out the typing.

Straight answers

Questions shopkeepers actually ask.

How does this actually get me more repeat customers?

Two ways. Rewards give people a reason to come back to you instead of going elsewhere — and Favezy quietly reminds them when they're due, remembers their birthday, and spots regulars who've gone quiet so you can win them back before they're gone for good.

Do my customers have to download an app?

No. They scan your code and they're a member on the spot — no app store, no forms, the card just lives in their phone. That's the difference between customers who actually join and customers who meant to.

Is it complicated for my staff?

No training day needed. Your staff log in and confirm a visit with a tap when a customer buys — that's the whole job. Redeeming a reward works the same way.

Do I need to pay, or is the free plan enough?

The free plan runs a full points-and-rewards programme — enough for most shops to get going. Pro adds the automations, AI insights and win-back campaigns. Start free, and only upgrade when it's already paying for itself.

What stops customers cheating the system?

Points are only ever added by your staff — nothing counts without someone behind the counter. Rewards are redeemed with a staff-approved code, not a screenshot that could be copied, and points expire after a year so your liability never piles up.

How is this different from a paper stamp card?

You set what your points are worth and choose the rewards — it's your currency, not a fixed stamp count. And unlike paper, you can see who's visiting, how often, and who's drifting away — so you can actually do something about it.

What happens as my business grows?

Add staff, add rewards, add locations whenever you like — it scales with you. Your customer list, points and history stay in one place, and it's all yours to export any time.

The mission

Helping businesses stay thoughtful as they grow.

As you grow, staying personal gets harder. Favezy carries the remembering — customers, occasions, milestones, the small moments — so you stay thoughtful without the mental load.

Reducing friction doesn't remove the human touch — it makes room for more of it.

Get started

Give customers a reason to return.

Set up your points programme in minutes, and let the intelligence do the rest. Free to start — upgrade when it's paying for itself.